Information about Heritage Hotel

Please note that the map location of Merchant City Apartments is based on the Merchant Square. All apartments are within 0.5 miles of Merchant Square. Check-in is at the address provided in the room description for each apartment. After a booking is made, guests will receive further check-in and key collection details. Please note that the property has no reception and arrivals have to be arranged in advance. Please note that these apartments are located in residential buildings and are not suitable for the purpose of having a party. The security deposit will be refunded 48 hours after check-out. Check-in is from 15:00 until 22:00. Guests may also check-in after 22:00 by appointment only. There is a late check-in fee of GBP 35 between 22:00 and 00:00. Check-in after 00:00 is not possible. Any type of extra bed or child's cot is upon request and will need to be confirmed by management. The total apartment occupancy includes adults and children. Please note that a cleaning service will be carried out once a week for guests staying more than 7 nights. There will be no servicing for stays of 7 nights or less. A set of towels will be provided for each guest. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Merchant City Apartments in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Please note that the full amount of the reservation is due before arrival. Principal Apartments Ltd will send a confirmation with detailed payment information. After full payment is taken, the property's details, including the address and where to collect keys, will be emailed to you. A security deposit of GBP 100 is required upon arrival for incidentals. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation.