Information about Hotel Spa Llop Gris

Please note that there is a cleaning deposit of EUR 150 which is refundable if the apartment is left in good condition. Please note that key collection takes place at Av. Sant Antoni, 91, Bajos, Massana, from Monday to Saturday from 15:00 to 20:00 and on Sundays from 09:00 to 14:00. Please note that the check-in and key-collection take place at: Cisa Servei, Avenida Sant Antoni, 91, AD400 La Massana. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform TMC Apartaments in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. A security deposit of EUR 150 is required upon arrival for incidentals. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation.